References
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- Franklin, J. (2001). Interpreting the numbers: Using a narrative to help others read your teaching evaluations accurately. In K. G. Lewis (Ed.), Techniques and strategies for interpreting student evaluations (). San Francisco, California: Jossey-Bass Inc.
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- Theall, M., & Franklin, J. (1991). Using student ratings for teaching improvement. In M. Theall, & J. Franklin (Eds.), Effective practices for improving teaching (pp. 83). San Francisco, California: Jossey-Bass Inc.
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